This path helps you understand what happens after scope approval and why documentation and support readiness matter just as much as installation quality. It is useful for clients, facility managers, and anyone who wants a clearer handover and support process.
Who This Path Is For
Use this path if you want to understand project phases, what documents you should receive at handover, and how to prepare for future support, maintenance, or warranty claims.
What You'll Learn
- The typical project sequence from survey to commissioning
- What a handover pack should contain and why each document matters later
- What documented commissioning means in practice
- Where after-sales support topics and SLA workflows fit after handover
Recommended Sequence
The Installation Journey
Start with the process timeline so you understand the project sequence and what outputs usually move the project to the next phase.
Handover Pack Explained
Learn what your BoQ, SLD, test records, and warranty documents are for and how to use them later during support or upgrades.
Documented Commissioning (Glossary Note)
Use the glossary note + FAQ entry to understand why commissioning records and baseline test results matter for support and warranty readiness.
After-Sales Support Concepts & Page
Finish with support workflows and SLA-related glossary notes so you know what happens after handover if issues or maintenance needs arise.
If you are already in project execution, start with the Installation Journey guide and jump straight to Handover Pack Explained before commissioning completes.
Next Step
For project-specific planning, use Contact to coordinate with the team. For support incidents after handover, go directly to the After-Sales Support page.